Getting Started on Nafsi – For User

Accessing Your Session:
  1. Meeting Link: Your appointment meeting link will be sent to your email and confirmed via WhatsApp.
  2. Login Details: You can login via your whatsapp and or email/password user details.
    • You can change your password anytime after logging in.
 

Technical Instructions for the Best Experience:

  • Browser: Use Google Chrome or another browser (preferably not Safari) for the best performance.
  • Device: Access your session on a laptop if possible. This provides a better technical experience and enhances the therapist’s ability to assist you.
  • Preparation: Log in 5 minutes before your session to ensure everything is working smoothly.
 

Tips for Your Online Session:

  • Environment: Find a safe, quiet, and comfortable space to attend the session.
  • Engagement:
    • Feel free to ask questions — preparing some in advance is a great idea.
    • Communicate clearly and openly with your therapist.
  • Mindset:
    • Be ready to step out of your comfort zone.
    • Remember, positive change takes time, so patience is key.
 

Managing Your Sessions:

  • Rescheduling:
    • You can reschedule your session up to 6 hours before your appointment time.
    • This can be done via WhatsApp or through your Nafsi portal.
  • Cancellation:
    • Sessions can be canceled up to 12 hours before your appointment time.